Statement of claims to the Consortium

This article was written by the company AXA for the electronic newsletter of its mediators. What we bring to this blog since we believe that it can facilitate the Declaration of a sinister many affected without the help of a mediator for the management of these incidents.

Claims with flood damage will be served entirely by the insurance compensation Consortium. It is necessary that the Declaration becomes in the first 24 - 48 hours, given that the Consortium manages their affairs in order of receipt. They have respected the steps contained in its procedure.
To seek compensation from the insurance compensation Consortium on damage to persons or property, the statement may be filed by the insured, policyholder or beneficiary, or their respective representatives legals  in any of the following ways:
Presentation in writing before the regional delegation of the Consortium, that you can directly perform the insured to gain speed in compensation.Delivering to the Consortium the following  of the national identity card / N.I.F. of the beneficiary of the compensation.Photocopy of the particular conditions and general policy (Individual or collective) and all its appendices or supplements.Photocopy of the receipt of payment of premium existing on the date of occurrence of the incident, specifying clearly the amounts corresponding to the commercial premium and the surcharge paid to the consortium of .In compensation if there is a beneficiary mortgage clause in the policy It will be necessary to provide the beneficiary entity authorization to proceed with the payment of compensation to the insured.
To view the data of contact with the regional offices of the Consortium, click the following link.
Presentation by phone:
Now also can occur the application for compensation for damage in risks extraordinary calling of the Consortium 902 222 665 (from 09: 00 to 18: 00 hours, from Monday to Friday). This type of declaration us has especially been suggested by the delegations of the consortium of insurance compensation, taking into account the speed of this type of statement, but it's decision to our customers, how to carry out the communication incident.
At the time of the phone call is essential to have the data set out below:
Data from the insurance policy: insurance company and policy number.Who submitted the request for compensation for telephone and data of the insured, if they were different people: name and surname or company name; NIF or CIF; address and phone number of contact.Bank details for payment of compensation: code has current (20 digits), composed of number of Bank; number of the branch of the same; control digits; and account number.
In the case of damage to motor vehicles
brand, model and registration of the damaged vehicle.If it is found in a workshop to be repaired, it is recommended to provide name, address and phone of the same.
Subsequent to the application for compensation made via phone call, shall submit the following documentation:
Photocopy of the DNI / N.I.F. of the beneficiary of the compensation.Photocopy of the particular conditions and general policy (Individual or collective) and all its appendices or supplements.Photocopy of the receipt of payment of premium existing on the date of occurrence of the incident, specifying clearly the amounts corresponding to the commercial premium and the surcharge paid to the consortium o.In compensation if there is a beneficiary mortgage clause in the policy It will be necessary to provide the beneficiary entity authorization to proceed with the payment.
This documentation will be given to expert assessor of insurance which is appointed by the consortium to assess the damage, or to the own compensation insurance Consortium, at their request.
On the following link, you can consult the information published on the subject on the official website of the insurance compensation Consortium.